Customer Assistance

Has your water been disconnected or are you at risk of disconnection?

Texas Utility Help logo

Texas Utility Help can give financial assistance to qualified Texas homeowners and renters with low income. Eligible expenses include water and wastewater.

To qualify for the program:

  • Applicant must be a homeowner or renter living in Texas
  • Household income must be at or below 150% of Federal Poverty Income Guidelines.
  • At least one occupant in the household must be a U.S. citizen, U.S. national, or qualified alien.

For additional information about the program, please visit and click the Apply Now button to get started on your application today.


Project Bravo

There are no longer funds available for the Low Income Household Water Assistance Program. Contact Project Bravo to see what other assistance my be available. Click here  for more information.

Many customers will continue to have outstanding balances, and these will remain the customer's responsibility. EPWater offers extended payment plans. These are available to all customers, whether or not they qualify for assistance.

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