Open house for community input on rate study

Feedback requested at event or through survey

EL PASO – El Paso Water will host an open house on Thursday, September 12, 2024, from 4:30 -7:30 p.m. at the Memorial Park Senior Center to share information and seek feedback on priorities and preferences related to the utility’s rate structure. EPWater is currently undergoing a rate study, which is a financial review that looks at water and wastewater revenues and expenses and considers how to structure rates to cover the cost of utility services.

The open house event will be an opportunity to learn more about the utility’s services and share preferences about certain rate study considerations. Attendees can come and go throughout the three hours.  EPWater will have in-house experts available to provide information and answer questions on water supply for the future, water quality, capital improvement program, customer service, conservation and more. 

If unable to attend the open house, EPWater still seeks community input through an online survey  here. The rate study results will be shared with the public at the Public Service Board’s 2025-26 budget workshop in early December.

WHAT:   Community Open House

WHO:     EPWater staff from various departments

WHEN:   Thursday, September 12, 2024, from 4:30 -7:30 p.m.

WHERE:  Memorial Park Senior Center

                 1800 Byron Street

                 El Paso, Texas 79930

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