Commode Rebate Program

El Paso Water is proud to announce the return of our popular “Cash for Your Commode” rebate program!

The toilet rebate is offered on new WaterSense-labeled toilets, which use only 1.28 gallons of water per flush, This can save thousands of gallons a year compared to older inefficient toilets.

To be considered for this rebate program, customers must fill out an application and submit proof of purchase to EPWater within 60 days of purchase. Purchase must have been made after June 1, 2023. If approved, the rebate amount(s) will be applied to the customer’s water bill within two billing cycles.

Rebates will be offered on a first come, first served basis based on funds availability. When funds have been exhausted, EPWater will post an alert on the website to inform customers that the rebate is no longer available.

Program Guidelines

  • Applicant must be a direct El Paso Water customer in good standing.
  • Property must be a residential single-family home, duplex, or triplex.
  • Applicant is responsible for disposal of old toilet. Per state law, toilets cannot be reused.
  • Rebate amount is $50 per toilet, up to two toilets per household ($100 max).
  • EPWater reserves the right to terminate or modify the toilet rebate program at any time.

Fixture Requirements


  • Submit an itemized receipt with the application (english pdf) (spanish pdf) within 60-days of installation. Receipts must include the purchase date, vendor name, fixture price, and brand or description.
  • Submit proof of new toilet installation (photo, or plumber receipt).
  • EPWater reserves the right to inspect the newly installed toilet up to 90 days after installation.
  • Email scanned copies of this application and all supplemental evidence of project completion to c[email protected] or fax to (915)621-2011.
  • EPWater will not accept smudged or unreadable receipts. Without readable verification, the rebate will be denied.

I purchased a new toilet just before the program started, am I eligible?

No, the purchase date must be after the start date of the program.

Am I responsible for disposal of the old toilet?

Yes, the customer has full responsibility for disposal of the old toilet. Per Texas state law toilets may not be re-used or sold.

Is there a specific toilet I need to buy?

Yes, only EPA WaterSense® toilets are eligible with flushes at 1.28 gallons per flush or less. Toilets not labeled WaterSense® will not be eligible for the rebate.

How many toilets can I get rebates for?

Two per property, while funds are available.

Do I need proof of installation?

Yes, customer must provide either a plumber's receipt, or submit photos of newly installed toilet.

Will EPWater come to inspect my new toilet?

EPWater reserves the right to inspect the property up to 90 days after installation. EPWater may not inspect all new toilets.

How long will the rebate be offered?

Toilet rebates will be available until funds are exhausted.

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