It began with a trickle of curious children who clambered into the driver’s seat of El Paso Water’s heavy equipment vehicles on display at the Touch A Truck event April 16 at Cherry Hill School.

When they aren’t working to provide safe and reliable water service to our community, some EPWater employees are preparing for another important mission.

Three years of blood, sweat and tears proved to be a winning formula for El Paso Water’s next-generation customer information system.

With mindful changes at home to cut your water use, you will be rewarded with a lower water bill. Not only does water conservation save you money, but you will also be doing your part to ensure a sustainable water supply for El Paso’s future.

Striving each day for ethical procurement processes, the Purchasing and Contract Administration team always makes sure El Paso Water gets the best service for the best value.

Acknowledging that it takes a village to raise a child, the Public Service Board emphatically approved the Boys & Girls Club of El Paso as El Paso Water’s Charity of Choice for 2023.

Hoping to inspire the next generation of young El Paso artists, El Paso Water’s TecH2O Learning Center and La Nube: The Shape of Imagination, the new children’s museum and science center, are joining creative forces to promote conservation with an art, photography and video contest.

On February 3, El Paso Water welcomed its first ever Citizens Academy class of ten community members who were selected from a larger pool of applicants. The program offers participants a chance to get up close and personal with their water utility.

El Paso Water is investing more than $3 million in ensuring a linchpin of the Westside water system continues delivering drinking water to residents in the foothills of the Franklin Mountains.

El Paso Water is investing millions to ensure El Paso’s wastewater system keeps functioning as it should.

Upgrading and expanding the Bustamante plant will improve the wastewater treatment processes, reduce odors and increase the plant’s capacity, extending its lifespan by 30 years.

El Paso Water will invest more than $10 million over the next two years to proactively replace metal water mains which cross major gas pipelines in East El Paso.

After three years off, El Paso Water’s DiscoverE family event is back to showcase the wonderful world of water engineering from 10 a.m. to 2 p.m. Feb. 25 at the TecH2O Learning Center, 10751 Montana Ave.

On January 20, Congresswoman Veronica Escobar held a news conference to announce El Paso Water, working through the U.S. Army Corps of Engineers (USACE), will receive $1 million to fund the design of a stormwater pond in Far East El Paso.

Construction of EPWater’s new administration campus will soon be underway. The PSB recently approved the first phase of the project, consisting of the new parking facility expected to be completed in August 2023.

After securing the Public Service Board’s approval Jan. 11, El Paso Water will draw on a record water and wastewater capital improvement budget to boost system reliability and future water supply.

As 2022 comes to an end, progress on El Paso Water stormwater projects is not slowing down. From building new retention ponds to improving large dams that convey stormwater, the work continues to improve flood control.

El Paso Water staff presented the proposed Fiscal Year 2023-24 Water/Wastewater and Stormwater budgets to the Public Service Board on Nov. 29. If approved by the PSB on Jan. 11, customers will see an increase of $9.03 per month on the typical residential bill for water, wastewater and stormwater charges, which totals about a 13% increase over last year’s bill.

In the spirit of giving, one of the most helpful tips that El Paso Water can give out this holiday season is to remind customers that FOG – otherwise known as fats, oils, and grease – belongs in the trash, not your pipes.

Having doubts about the offers to test your water and the salespeople urging you to buy a pricey home water filtration system?

El Paso Water is on the verge of making groundbreaking strides in water reuse with its future Advanced Water Purification Facility.

The days are numbered for this year’s monsoon, but the work to improve stormwater infrastructure continues beyond El Paso’s rainy season. El Paso Water is improving two stormwater dams located at the base of the Franklin Mountains, the Memphis and Morehead dams.

Businesses looking to be water efficient can now qualify for financial help from El Paso Water. The WaterWise Business Rebate Program offers up to $15,000 to commercial customers to purchase long-term water efficient equipment or to perform process upgrades.

EPWater is celebrating National Water Quality month this August by reminding customers about the high-quality water that is delivered to their taps every day.

Hundreds of thousands of pounds of trash are illegally dumped in ditches, arroyos and across El Paso every year. Toxic substances from construction debris and autos can leach into the soil and contaminate waterways.

During June’s Public Service Board meeting, Dagnino said a total of 67 projects were identified as the result of last year's storms with more than $4 million in improvements to stormwater infrastructure completed to date.

With TecH2O’s calendar filling up fast, staff members are eager to welcome teachers on break for the summer, students looking for credit, partner agencies or anyone else willing to help with educating the public on conserving our water resources.

Knowing how to address water leaks is one of the best ways customers can save money and protect precious water supplies. Armed with some basic knowledge and just a few tools, most people can successfully repair leaks in their homes without needing to call a plumber.

The next-generation customer information system (CIS) upgrade will offer customers multiple self-service options – in English and Spanish – to interact with the utility’s Customer Service Department, aside from the traditional phone line.

With 14,000 units already installed through a three-year pilot project, EPWater’s full meter replacement program is due to get underway in March 2022.

EPWater is taking proactive efforts with its newest project to minimize the corrosion of pipes and keep tap water safe to drink.